The questions we hear most. If yours isn’t here, write to us.
Once the payment is confirmed you receive an email with your license key and the download link. The same details also appear on your order status page.
PayPal (including cards through PayPal) for international payments, and InstaPay or Vodafone Cash in Egyptian pounds. For transfers you enter the transaction reference; we confirm it and send your license.
Each extension lists its supported versions on its page. Most support EspoCRM 9 and 10.
Upload the package in Administration → Extensions and click Install, then open the extension license in Administration → Integrations and paste your key. Detailed steps are in the documentation.
Each license has a user limit shown on the extension page and inside the CRM. Contact us if you need more.
The extension checks its license online periodically, with a grace period that keeps it working if your server is offline for a while.
Yes — send a request from the support page with your license key and the new URL and we’ll help.
New versions are published on the extension page and in the changelog. Download the new package and install it over the old one the same way.
Send a request from the support page or message us on WhatsApp — the team that built the extension will follow up.